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Store Policy

Customer Care

At CurlCap, we are more than just a headwear company. We are passionate about haircare and understand the importance of inclusion in the hair industry. With a founder who grew up in her mom's hair salon, the foundation of empowering the community with healthy hair driven alternatives is engrained in our mission. Delivering innovative products that highlight versatility and comfort is an essential part of our brand identity. If you would like to leave feedback or have concerns with your CurlCap experience, please contact us at:

 

Britney@CurlCaps.com 

 

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Wholesale Inquiries

We are excited to accommodate whole inquiries. From family reunions and teams to corporate gifts and swag, we offer an assortment of ways to make CurlCap perfect for your occasion. Custom CurlCaps are now an option for wholesale orders, including embroidery or screen printing. You can schedule a call to share the vision we will bring to life. 

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Contact us for wholesale at: Britney@CurlCaps.com

Privacy & Safety

Your privacy is very important to us. Our Privacy Policy spells out CurlCaps' commitment to respecting the privacy of our customers and visitors to our website.  We reserve the right to change this policy at any time, which we'll do through online posting or an email message sent directly to you. This Privacy Policy describes how CurlCap (“we”, “us” or “our”) collects and uses the personal information we collect about our customers, whether in-store, online, social media or via one of our mobile applications. 


 

INFORMATION WE COLLECT

 

We may obtain personal information about you from various sources. We may collect this information when you provide it on our website, at one of our stores, via our social media pages, at one of our events, or when joining or applying for any membership or loyalty program. Our products are available for sale in many stores. This Privacy Policy does not address any data collection by those stores or any of our retail partners. When you visit this site, our social media pages, or use services or features of one of our mobile applications, we may also collect certain information about your device or usage by automated means, including using technologies such as cookies, web server logs and web beacons.

 

INFORMATION YOU PROVIDE

 

You may choose to provide personal information to us in a number of ways, such as when you participate in an offer or promotion, when you make a purchase on our site or in our stores, via our social media pages or through one of our mobile applications. The types of personal information you may provide to us includes: 

 

Contact information (such as name, postal address, email address, mobile or other phone number, and mobile service provider)

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Age and date of birth

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Gender

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Username and password, nickname/screen name

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Payment information (such as your payment card number, expiration date, delivery address and billing address)

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Purchase history

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Product preferences

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Contact information for friends or other people you would like us to contact

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Content you provide (such as photographs, videos, reviews, articles, survey responses and comments)

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Information provided to us through social media networks or one of our mobile applications when you visit our social media pages or use one of our mobile applications (such as your name, profile picture, likes, location, friend list and other information described on the social media network or in application sign-up page, or your geo-location details when using one of our mobile applications)

Preferences information such as product wish lists, order history, marketing preferences, and reminder and notification preferences

 

 

HOW WE USE THE INFORMATION

 

We may use the information you provide to: 

 

Send you promotional materials or other communications (such as general communications and specific communications)

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Provide services to you

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Process your payment card and/or gift card transactions

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Create and manage any online account, including access to your online and any in-store purchase history

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Assist with product selection and replenishment

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Administer any loyalty or membership program

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Respond to your inquiries (including requests and inquiries related to any loyalty program or memberships)

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Tailor ads displayed to you on our site and elsewhere to your interests and history with us

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Communicate with you about, and administer your participation in, special events, contests, sweepstakes, programs, surveys and other offers

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Operate and communicate with you about our social network pages or mobile applications

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Operate, evaluate and improve our business (including developing new products and services; managing our communications; analyzing our products; performing data analytics; and performing accounting, auditing and other internal functions)

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Comply with applicable legal requirements, relevant industry standards and our policies

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We also may use the information in other ways for which we provide specific notice at the time of collection.

 

INFORMATION WE COLLECT BY AUTOMATED MEANS

 

When you visit this site, view or click on our online advertisements (including our advertisements on third party websites), or visit our social media page, we also collect certain information about your usage or device by automated means or by using technologies such as cookies, web server logs and web beacons. As set forth in more detail below, we may also collect information about your usage and browsing habits using various web-based technologies.

 

TECHNOLOGIES WE USE

 

COOKIES, WEB SERVER LOGS AND WEB BEACONS

 

Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser.  Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our website.

 

In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet.

 

To control which web servers collect this information, we may place tags on our web pages called “web beacons.” These are computer instructions that link web pages to particular web servers and their cookies.

 

THIRD PARTY WEB ANALYTICS SERVICES

 

We may use third party web analytics services on this site, our social network pages, or our mobile applications. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the site. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website. You may deactivate the ability of these analytics services to analyze your browsing activities on this site.

 

THIRD PARTY WEBSITES

 

Our site may contain links to third party websites. When you click on a link to any other website or location, you will leave our site and go to another site, and another entity may collect personal data or anonymous data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites. 

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INFORMATION WE SHARE

 

We do not rent lists, or sell or otherwise disclose personal information we collect about you, except as described here. We may share your personal information with:

 

Our subsidiaries and affiliated companies for internal reasons, primarily for business and operational purposes.  

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We may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail, text messages, and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service.

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If you choose to enter into one of our sweepstakes, contests, or other promotions (a “Promotion”) we may disclose your information to third parties or the public in connection with the administration of such Promotion, as required by law, as otherwise permitted by the Promotion’s official rules, or otherwise in accordance with the terms of this Privacy Policy.

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Other third parties with your consent (e.g., some Facebook applications may share information collected through those apps with your Facebook friends or other Facebook users).

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In the event that another entity acquires us or all or substantially all of our assets, or assets related to the Site or our services, your information may be disclosed to such entity as part of the due diligence process and will be transferred to such entity as one of the transferred assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties. Finally, information described in this paragraph may also be disclosed for due diligence purposes in connection with any proposed transaction of the sorts described in this paragraph.

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We may also share aggregate or anonymous non-personal information with third parties for their marketing or analytics uses.

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In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

 

We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

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CHILDREN'S PRIVACY

 

If you are under thirteen years of age, you may browse our site. However, you may not provide personal information to us and you may not download any of our mobile applications. This site is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the site, we will delete the information from our records.

 

HOW WE PROTECT PERSONAL INFORMATION

 

We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances, including the security of your data during transmission to us or the security of data on your mobile device.

 

LINKS TO OTHER WEBSITES

 

Our website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.

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UPDATES TO OUR PRIVACY POLICY

 

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our website to notify you of any significant changes to our Privacy Policy and indicate at the top of the Policy when it was most recently updated.

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

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